In his preface,1 Kevin Harty suggests three ways
to use his book: as a supplement to a standard business or technical
writing text; as a supplement to a general composition text or handbook;
or on its own as a text or reference book. Only an especially creative
instructor could successfully use Harty’s book “on its own,” since it
does not include the necessary “how-to” material found in handbooks
and rhetorics. Instead, Harty has collected here 28 wonderfully opinionated
but practical articles on writing for the professions—all written by
people working or consulting in business and industry.
This real world strategy
gives the book a credibility lacking in many technical/business writing texts.
For example, when Malcolm Forbes, Editor of Forbes Magazine, explains
how to write an effective business letter, students sit up and take notice. His
forceful advice to use the active voice and to “annihilate unnecessary words”
is more believable than similar advice from an English professor. Similarly,
when David Ewing, Executive Editor of the Harvard Business Review, or
Harold K. Mintz, Senior Tech Editor for RCA, talk about better functional
writing, people listen.
Tucked among these contributions from business and industry
are articles by Linda Rower, Peter Elbow, J. C. Mathes and Dwight
Stevenson—writing teachers who also consult extensively in the business world.
The practical combination of writing theory with on-the-job applications is a long
overdue strategy for teaching effective written communication.
But the flip side of
this generally successful format is that the articles do not present a cohesive
instructional model capable of standing alone as the only classroom text. The
varied opinions presented in the book serve more to reinforce the teacher’s own
“how-to” material or a standard writing text than to exemplify the process of
writing for the professions.
Harty’s selection of
articles provides excellent coverage of the important elements of technical
writing. Beginning with the composing process (pre-writing), the book moves
through sections on language problems, specific applications (memoranda,
reports, proposals), to sound advice on writing cover letters and resumés. The
final section contains an annotated bibliography of over 275 sources for more
information on business and technical writing. This segment adds to the
tremendous value of Harty’s text as a reference book.
If there are weaknesses,
they are within a few of the articles themselves, not in the book as a whole.
Stuart Chase’s essay on “Gobbledygook,” for example is an unproductive
rehashing of the jargon problem among specialists and it serves little purpose
here. The section on resumés and job applications gives good advice for
professionals but is geared down to the undergraduate level, limiting the scope
of an otherwise valuable chapter.
STRATEGIES FOR BUSINESS AND TECHNICAL WRITING is a genuinely useful book,
containing practical advice for writers in business and industry. It speaks
to the intended readers in language they can understand and respect. As a
reference book or as a supplement to a more traditional text, it is invaluable
for the undergraduate or the working professional.
On the other hand, Ralph
Voss’ ELEMENTS OF PRACTICAL WRITING: A GUIDE TO PROFESSIONAL WRITING is
standard fare as a business and technical writing handbook. According to Voss,
“practical writing” is the rhetorical situation in which the writer knows what
to write but needs help on how to write it. His book is prescriptive in its
approach to helping the business executive who needs to write a memorandum and
the student who must write a report. Unfortunately, the book has problems which
limit its usefulness for both the professional and the student writer.
First, the text skims
the surface of the elements necessary in a technical writing handbook. Although
it covers everything from business letters, proposals, and reports to sentence
style and word usage—including a chapter on typing skills and one on proofreading—each
subject gets cursory attention. The book is more of a list of rules than
careful explanations. As a result, this handbook is simply too brief to do
justice to its contents, and it only emphasizes how to write not why
such writing strategies work. Students are locked into situationally specific
patterns. For example, the section on technical reports contains three pages of
rules and an eight-page sample feasibility study. Voss assumes his readers
will not only take his advice but will also understand how to apply it in
various situations and will not question its validity.
The book’s second
weakness is its obvious focus on the undergraduate market. While the examples
used typify professional writing samples, the level of the brief explanatory
material falls below most business and technical professionals. The discussion
of what “cc” means at the bottom of a letter or the description of the standard
method for addressing envelopes, for instance, are appropriate in the
undergraduate classroom but are too elementary for the working executive.
Another serious omission
for both the professional and the student writer is the lack of any mention of
word processing skills. In today’s fast-paced business world, a writing
handbook must deal with the innovations caused by the computer industry. Voss’ suggestion
to “put a fresh ribbon in the typewriter” is nearly outdated.
Although ELEMENTS OF
PRACTICAL WRITING covers all the traditional bases, that fact is its major
flaw. It remains a static text in a rapidly changing field.
Northeastern University
Boston, Massachusetts